"Every time I go into cycle gear I walk in and immediately I always get asked if i need help with something or directed towards something that I could be interested in and the person that usually asks me that is Jesse he is my favorite employee there and is always helpful towards me and gets me in that right direction for my bike he is always so respectful not only towards me but other costumers and in my eyes that’s a great employee."
"Very knowledgeable about all items that I purchased. Best service!!!"
"They are good and accommodate my ****, sorry i do many returns, wish there was a bigger selection in store but whatever :("
"Alec greeted me at the door and was able to help me make my purchase of the Cardo system. Installed it and had me on my way very quickly and professionally."
"They had exactly what I was looking for. A great well stocked shop that has earned my business with great friendly honest service. "
"I have shopped and purchased numerous items of motorcycling kit at Cycle Gear in Allison Park over many years now, and can say that each and every visit was excellent!"
"Great customer service here. Knowledgeable staff and super helpful. I needed some better summer riding gear and they helped me make the right choices. "
"The guys at Cycle Gear are ALWAYS willing to go the extra distance, checking other stores for inventory they might not have in stock, and giving you as much information as you need to decide whether to make a particular purchase.
If you need to return anything that's defective or you didn't particularly like or found out didn't quite fit they will make it right.
I will continue to go to this store because of all the help, knowledge, and willingness to make it right, whatever it might be.
They will even order something for you and have it delivered directly to your door within a very short period at no cost for the delivery or special order."
"Guys were super helpful and friendly!"
"1st time I brought my grandkids in October the salesperson was so kind and helpful. This last time the people working there did not even acknowledge us unless we asked for some help. But I will shop there again. "
"In need of a new helmet. Store has a nice selection of brands / sizes / colors. Employee was helpful, working with me with sizing and color. Took his time with me, no hurried feeling. Actually had brand / size and color in stock."
"Good experience, the staff was knowledgeable and helpful."
"The sales person was respectful, informative and helpful. The store had good inventory and space to move around. The prices were OK."
"Placed a store to store order for pants. Called several times over next 4 days and no one could find the pants or evidence of order. Stopped in week later. Nothing. Placed order again to Columbus store to ship directly to me. Finally received them. Oh and everyone at store was masked up EXCEPT the manager. I’m done with Cycle Gear. "
"I was happy to find that there was a store within 20 miles. A new helmet and communications system was on my shopping list, but the amount of options on the website was a bit daunting. Tess, helped me out at the store, found the perfect helmet, everything I was looking for. She walked me through the options with the bluetooth system and installed it.
The overall experience was outstanding, fast and easy. I'll definitely be back."